Contact Policy

Last Updated: June 2026

At Sixth Seal, we value clear and timely communication with our customers, partners, and retail accounts.

If you have questions regarding an order, shipping, returns, products, collaborations, wholesale opportunities, or general inquiries, please contact us using the information below.

Customer Support

Email: contact@sixthseal.world

We aim to respond to all inquiries within 24–48 business hours. Response times may be longer during product launches, holidays, or periods of high order volume.

Order Inquiries

When contacting us regarding an order, please include:

• Your full name

• Order number

• A detailed description of your inquiry

Providing this information will help us resolve your request as quickly as possible.

Wholesale & Retail Partnerships

Sixth Seal welcomes inquiries from qualified retailers, boutiques, online stores, and other approved stockists interested in carrying our products.

For wholesale pricing, minimum order requirements, retail partnerships, or distribution opportunities, please contact:

Email: contact@sixthseal.world

Please include your business name, website, social media accounts, and any relevant information about your store or organization.

Media, Press & Collaborations

For influencer partnerships, content creation opportunities, press inquiries, event partnerships, or other business-related matters, please contact:

Email: contact@sixthseal.world

Support Hours

Monday – Friday
9:00 AM – 5:00 PM (EST)

Messages received outside of business hours will be addressed on the next business day.

Thank you for supporting Sixth Seal.